How we work
Six steps.
Six steps.
About three hours of your time.
About three hours of your time.
No discovery phase, no workshop, no forty-page proposal.
Here is exactly what happens between saying yes and going live.
No discovery phase, no workshop, no forty-page proposal. Here is exactly what happens between saying yes and going live.
01
A short call
A short call
01
Thirty minutes. You tell us what the thing needs to do for your business. We tell you which of our three ways to work fits, or that none of them do. No charge, no obligation.
Thirty minutes. You tell us what the thing needs to do for your business. We tell you which of our three ways to work fits, or that none of them do. No charge, no obligation.
02
A fixed quote and a date
A fixed quote and a date
02
Within one working day you get a number and a launch date, both fixed. If the scope is unusual we say so before quoting rather than discovering it halfway through.
Within one working day you get a number and a launch date, both fixed. If the scope is unusual we say so before quoting rather than discovering it halfway through.
03
Kickoff
Kickoff
03
One hour. We collect what we need: brand assets, access, copy you already have, examples you like. After this you are largely out of it until there is something to look at.
One hour. We collect what we need: brand assets, access, copy you already have, examples you like. After this you are largely out of it until there is something to look at.
04
Direction
Direction
04
You see the first real version early, not at the end. If the direction is wrong we would rather hear it now. This is where revisions belong and we expect to use them.
You see the first real version early, not at the end. If the direction is wrong we would rather hear it now. This is where revisions belong and we expect to use them.
05
Build and review
Build and review
05
We build. You review once, in one pass, with everything in one place. Your existing site stays live throughout, so there is no gap and no pressure.
We build. You review once, in one pass, with everything in one place. Your existing site stays live throughout, so there is no gap and no pressure.
06
Launch and handover
Launch and handover
06
We go live on the agreed date. You get the accounts, the files, and the logins. The final payment is due after you have approved the work, not before.
We go live on the agreed date. You get the accounts, the files, and the logins. The final payment is due after you have approved the work, not before.
THE SHORT VERSION
What we ask of you
What we ask of you
Your time
Your time
30 minutes on the first call
1 hour at kickoff
1 hour reviewing direction
1 hour on final review
What we never do
What we never do
Bill by the hour
Add scope to the invoice without quoting it first
Hand you to someone you have not met
Hold your accounts or files